Audrey Bower - Successes

   AUDREY BOWER
        Technical recruiting management/business solutions


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Objective

Seeking a full-time or contract human resources position where I can provide best-practice sharing, staffing analysis, management, and business solutions to meet corporate objectives. Offering exceptional management, organizational, and decision making skills as a collaborative team player or independent consultant. For other pertinent details including a photo go to my website: www.a-bower.htmlplanet.com

Summary

Results-oriented HR strategist with internal/external management relations skills in all facets of HR including IT, E-Commerce, pre-IPOs, Engineering,, Financial Services, Telecom, Sales and Storage Management industries. Knowledge of international and national employment laws, including FLSA, FMLA, ADA, EEO/civil rights laws, etc. Excellent understanding of strategic planning and compensation. Experienced leading, training and managing teams. Some leading-edge client interactions include Hewlett Packard, Martin Marietta, Lockheed Martin, U.S. West, US Bank, Citicorp, Galileo, MCC Construction, Halliburton and ICG Communications.

Education

MA University of Denver Healthcare - Benefits
BA Metro State College Management - Human Resources


Computer Experience

HRIS: Resumix, Restrac, Abra, Spectrum, Visual HR, Alexus, Personic. Software: Windows 2000, Lotus Notes, MS Outlook, Power Point, Excel, Microsoft Project…Certified in AIRS I and II Advanced Internet

Consulting Experience

5/00 to 3/01
Hewlett Packard (Volt) Consultant -OpenView

Supported 30+ client base with average of 60 open technical positions. Partnered with managers as a coach and architect. Developed and implemented strategic staffing plans targeting recruitment in IT utilizing advanced searches including IT websites, technology-specific user groups, newsgroups, technology-specific cold calling, referral generation and advanced Internet searches for Software Development, Sales, Testing, QA, N/W Mgmt MSCE and Systems Administration technical and management positions in HP OpenView, Omniback, Vantage Point, Measureware, SNMP, Manage X, Storage Area Management, etc.

12/98 to 4/00
DIS, Ltd.(VAR) Nat'l Staffing Mgr/Consultant-IT/E-commerce
Consultative business partner initially responsible for managing the national recruiting functions for business units of reseller in Denver, Los Angeles, Houston, Atlanta and New York offices. Developed standards and instituted procedures creating framework for decentralizing recruiting for startup of recruiting function. Participated in sales/ business planning meetings, forecasted hiring needs, built strategic workforce plans, developed recruiting strategies, operational metrics and researched and evaluated industry trends, marketing strategies, sourcing proposals and vendor contracts. Recruited through Director level positions. Interacted with all levels of management to include President. Evolved to become independent consultant to telecom division filling technical telecommunications positions nationally.

10/97 to 10/98
Landmark/Halliburton Sr. Technical Consultant-IT/Engineering
Developed strategic business staffing plans, including forecasting, cost projecting, Internet recruiting strategies, career fair/trade show analysis, database resource development, competitor resource strategies, and college recruiting for region. Managed agency relationships and fee negotiation for engineering, technical, sales and information systems positions. Designed and managed innovative recruiting programs. Supported various organizations within the Western Region of the US, Canada, and Latin America. Interpreted complex expatriate compensation and tax equalization policies. Traveled regularly between 5 national and international offices meeting managers, building client relationships, determining human capital forecasting and designing recruiting strategies. Full life-cycle recruiting (screening, interviewing, negotiating, closing), including video interviewing. Created "cultural" interview guidelines to help assess candidate fit into organization; collaborated with management team to create behavioral interview guidelines.. Telecommuted utilizing dial-up network into corporate databases through ISDN connection and laptop. Accessed various applicant tracking and reporting databases including Alexus, Lendman, CEO, Access and advanced Internet resources.

7/97 to 10/97
Woodward-Clyde(Griener) Sr. Int'l Consultant-/Engineering

Responsible for the nationwide recruitment and placement of engineers/engineering management in multiple disciplines for national/international consulting assignments. Specific duties included meetings with multi-cultural department management as to overall hiring procedures, recruitment advertising, technical specifications, compensation levels and company benefit plans. Internal duties included research of competitors, file search, recruitment and interviewing of applicants, recommendations to management and reference checking. Worked with all levels of the technical staff to gain a full understanding of the available positions and the selling points of each position. Succeeded in sustaining a very heavy workload while greatly reducing agency fees and increasing the number of hires per month in an extremely tight job market.

6/96 to 6/97
Prof. Consulting Group, Inc. Sr. Tech Consultant -Telecommunications
Worked on international consulting projects focused on broadband, wireless and optical technologies. Conducted direct sourcing campaigns for engineers in design and development for complex, high speed communications products. ASIC, Mixed Signal, DSP, SONET, Analog IC, RFIC, Cable Modem, MIPS, DSL, MPEG. Voice, video and data communications, semiconductors and board level products. Responsible for recruiting for a variety of departments including Information Systems/Network Engineering, Accounting/Finance, Sales & Marketing, Business Development, and Customer Service. Directly responsible for filling 50 technical positions (including higher level IT, engineering and management) within the first 4 months. Networked with company-wide recruiters to place candidates in available positions.

11/95 to 6/96
HR Contract Services, Inc Consultant-IT/Engineering
Full-cycle recruiting for management positions in IT, engineering, construction and finance. Developed strategic design elements of selection process, including networks for city, state, regional, national and international staffing, including U.S. and Central America. Analyzed salary/compensation structures and made recommendations. Used Internet and other online services for staffing and stakeholders communication.

1/95 to 11/95
US West (Qwest) Telecom Consultant -Telecommunications
Full-cycle recruiting for all levels of technical telecom, customer service and sales positions. Conducted competency-based behavioral interviews for all technical positions utilizing situation-based tools and behavioral dimensions. Rated and scored technical candidates using behavioral anchors, scoring templates and content analysis. Performed simulations and assessment for sales positions. Administered competency tests. Facilitated delivery process enabling business units to meet objectives.

1/94 to 1/95
Relocation Concepts International Relocation Consultant

Provided human resource guidance re national and international relocations supporting expatriate moves and logistics. Counseled relocating employees and spouses in following areas: Real estate, lending, transportation, schools, social issues. Provided career planning and development and training. Conducted empowerment seminars, training employees to assume career development responsibility. Clients included Gallileo, Lockheed , Martin Marietta, U.S. West, etc.

Regular Employment

8/81 to 6/95
US Bank (formerly Colorado Nat'l Bk) Staffing/Employee Relations Manager


Managed human resources staff of 9. Budgeted for staffing organization responsible for approx. 1,800 employees at 40 locations. Filled 500+ openings annually through staffing team, improving quality of hires and through cost/benefit analysis reducing cost inefficiencies/ duplications, while increasing the level and value of internal service in this hyper-growing organization.

Implemented new approaches cutting recruiting cycle time in half reducing excessive operating costs by 25% resulting in budget reduction of $125,000.

In high turnover environment, implemented wide selection of management development seminars resulting in improved productivity, aligning to key business outcomes, thereby reducing turnover from 60% annually to 30%.

Created Employee Relations function educating management through seminars conducted on coaching, teamwork, empowerment and creating "win-win" situations Resulting in reduction in civil and EEO discrimination suits saving company approximately $40,000.

Led efforts to ensure competitive compensation matrices were put into place, including participation in compensation and benefit surveys, and introduction of a salary analysis process to ensure both internal and external equity.

Affiliations

Employment Mgmt Assoc Regional Chair 1990 to 1996
Goodwill Industries BOD-Exec Committee 1991 to 1998
Colorado Technical Recruiters Assn Member 1996 to 2000
Assn. of Internet Recruiting Member 2001 to Present

Additional Information

Extensive international travel and multicultural experience. Training in Spanish as a second language. Enjoy travel, writing, music, skiing and a variety of sport activities. Experienced as Assoc. Professor teaching in Master's Program at International college.

Successes

  • Established National staffing function for full-time and contract consulting positions. Developed and executed standards for startup recruiting function, including competency-based staffing plan for FY'99 headcount goals of 100 I.T. external hires. This included forecasting, establishing service levels, souring strategies, and metrics. Trained interviewers in behavioral interviewing techniques.Developed ongoing recruitment strategies to support 100 hires reducing cost per hire expenses from $9,000 to $4,000 per hire.
  • Developed innovative international recruiting programs and productivity tools resulting in staffing approximately 50 positions 98% within 30 days of budget approval in a hyper-growth environment.
  • Formulated and implemented complex recruiting strategies to support 30% net growth (45% with turnover). Insured optimal use of all recruiting sources (employee referrals accounted for 20% of FY'98 hires) to achieve $6,300. exempt cost per hire 40% below national average at that time.
  • Successfully planned, implemented and monitored strategic business plans. Developed, implemented, and managed to completion, business-specific multiple channel sourcing strategies focusing on attracting "passive" job seekers.
  • Developed recruiting relationships and strategies resulting in establishment of successful international sourcing programs. Recruited Engineers to support international projects in Latin America, Central America and U.S.
  • Filled 40 technical positions in 4-month period; recommended for Corporate Excellence Award while on assignment based on quality of my customer service.
  • Successfully sourced candidates for 5 difficult international/national engineering contract assignments in U.S. and Central America within 40-day period during December and January (normally a black-out recruiting period) for client.
  • Sourced all levels of telecom positions nationally cold-calling, utilizing Targeted Selection behavioral interviewing techniques and sales position assessments in the interview process. Result… provided managers with interview summaries which expedited hiring reducing time to hire by 35%.
  • Expedited Visa processing utilizing both Internet resources and consulting with attorneys to obtain work authorizations for technical candidates from India, Europe, Asia, Latin American and Canada.
  • Provided consulting/coaching services to managers in employee relations, business practices, recruitment, wage and compensation, policy interpretation, organizational analysis, market surveys, job evaluations. Evaluated unit processes and service delivery, including complex projects such as effective re-engineering strategies.
  • Established process to control "headhunter" use. Reduced the percentage of fee based hiring from 50% to 10%. ·
  • Knowledgeable on technical terminology, especially in software development, networking, embedded systems, web design/development and quality assurance.

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